Terms of Service

Last Updated: October 30, 2025

1. ACCEPTANCE OF TERMS

By downloading, accessing, or using Clocked (the "App"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Edrees Afzal, doing business as Clocked ("we," "us," or "our"). If you do not agree to these Terms, do not use the App.

2. DESCRIPTION OF SERVICE

Clocked is an AI-powered mobile application that provides text and voice analysis to help users identify potential emotional manipulation patterns in their relationships. The App analyzes conversations for manipulation tactics including gaslighting, guilt-tripping, emotional blackmail, love bombing, silent treatment, blame shifting, projection, dismissiveness, conditional affection, triangulation, and other concerning communication patterns.

Key Features:

• Text and voice conversation analysis
• Detection of 15+ manipulation tactics
• Risk level assessments (Low, Medium, High)
• Personalized guidance and recommendations
• Pattern tracking over time
• Bank-level encryption for data security

3. EDUCATIONAL PURPOSE AND DISCLAIMERS

3.1 Not Professional Advice

IMPORTANT: Clocked is an educational tool and is NOT a replacement for professional therapy, mental health counseling, legal advice, or medical treatment. The App's analysis and insights are provided for informational purposes only.

3.2 No Guarantee of Accuracy

While our AI technology is designed to identify manipulation patterns, no automated system is 100% accurate. Results may vary and should not be considered definitive assessments. You should exercise your own judgment and seek professional help when needed.

3.3 Crisis Situations

If you are experiencing abuse, are in immediate danger, or are having a mental health crisis, please contact emergency services (911 in the US), a mental health professional, or appropriate crisis hotlines immediately. The App is not designed for crisis intervention.

4. ELIGIBILITY AND ACCOUNT REGISTRATION

4.1 Age Requirement

You must be at least 18 years old to use the App. By using the App, you represent and warrant that you meet this age requirement.

4.2 Account Information

You may register for an account using your email address or through social media login (Google or Apple Sign-In). You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

5. SUBSCRIPTION AND PAYMENT

5.1 Subscription Required

Access to the App's features requires a paid subscription. We offer monthly and annual subscription plans with unlimited analyses.

5.2 Auto-Renewal

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current subscription period. You will be charged for renewal within 24 hours prior to the end of the current period.

5.3 Payment Processing

Payments are processed through Apple Pay or your app store account (Apple App Store or Google Play Store). All payment terms, billing, and refund policies are subject to the applicable app store's terms and conditions.

5.4 Cancellation

You may cancel your subscription at any time through your app store account settings. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial subscription periods.

5.5 Price Changes

We reserve the right to modify subscription prices. Price changes will apply to subsequent subscription periods and you will be notified in advance.

6. USER RESPONSIBILITIES AND CONDUCT

6.1 Lawful Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You shall not use the App in any way that violates any applicable federal, state, local, or international law or regulation.

6.2 Consent for Analysis

You are responsible for obtaining any necessary consent before analyzing communications from other individuals. You acknowledge that analyzing another person's communications without their knowledge may violate privacy laws or ethical standards.

6.3 Prohibited Uses

You agree NOT to:

• Use the App to harass, abuse, stalk, threaten, or harm another person
• Upload or analyze content that is illegal, defamatory, obscene, or violates another's rights
• Attempt to reverse engineer, decompile, disassemble, or extract the source code of the App
• Use the App for any commercial purpose without our express written consent
• Interfere with or disrupt the App's functionality or servers
• Attempt to gain unauthorized access to any portion of the App
• Use automated means (bots, scripts, etc.) to access the App
• Violate the terms or policies of our AI service providers (including OpenAI)
• Remove, alter, or obscure any proprietary notices on the App

7. ARTIFICIAL INTELLIGENCE AND DATA PROCESSING

7.1 AI Service Providers

The App uses third-party AI services, including OpenAI, to perform text and voice analysis. By using the App, you acknowledge that your input data will be processed by these AI service providers in accordance with our Privacy Policy.

7.2 Temporary Processing

Your conversations are analyzed temporarily and are not stored permanently on our servers. We implement bank-level encryption to protect your data during processing.

7.3 No Data Sharing

We do not share your personal conversation data with third parties for marketing or commercial purposes. Data is only shared with service providers necessary to operate the App (e.g., cloud infrastructure, AI processing).

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership

The App and its entire contents, features, functionality, design, algorithms, and branding (including but not limited to software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Edrees Afzal/Clocked and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on your personal mobile device solely for your personal, non-commercial use.

8.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material in the App, except as incidental to normal use.

9. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the practices described in the Privacy Policy.

Key privacy commitments:

• Bank-level encryption of your data
• No permanent storage of conversation content
• No sharing of personal data with third parties for marketing
• Compliance with applicable data protection laws (GDPR, CCPA, etc.)
• Your right to access, correct, or delete your data

10. TERMINATION

10.1 Termination by You

You may terminate your account at any time by contacting us at LyfeLabsLLC@gmail.com or through the App's settings. Upon termination, your right to use the App will immediately cease.

10.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the App immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent, illegal, or abusive behavior
• Non-payment of subscription fees
• Extended periods of inactivity
• Any conduct that we believe harms the App, other users, or third parties

10.3 Effect of Termination

Upon termination, we will deactivate your account and may delete your data in accordance with our Privacy Policy and data retention practices. Some information may be retained to prevent fraud, troubleshoot problems, assist with investigations, enforce these Terms, and comply with legal requirements.

11. DISCLAIMERS AND WARRANTIES

11.1 "AS IS" and "AS AVAILABLE"

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11.2 No Warranty of Accuracy

WE DO NOT WARRANT THAT THE APP'S ANALYSIS, RESULTS, OR INSIGHTS WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED. WE DO NOT WARRANT THAT DEFECTS WILL BE CORRECTED OR THAT THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11.3 Use at Your Own Risk

YOUR USE OF THE APP IS AT YOUR SOLE RISK. YOU ASSUME ALL RESPONSIBILITY FOR ANY DECISIONS OR ACTIONS TAKEN BASED ON INFORMATION PROVIDED BY THE APP.

12. LIMITATION OF LIABILITY

12.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CLOCKED, EDREES AFZAL, OR OUR AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE APP.

12.2 Cap on Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12.3 Basis of the Bargain

The limitations in this section are fundamental elements of the agreement between you and us. The App would not be provided without such limitations.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Clocked, Edrees Afzal, and our affiliates, licensors, and service providers, and our respective officers, directors, employees, contractors, agents, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the App
• Your violation of any rights of another person or entity
• Any content you submit or analyze through the App

14. DISPUTE RESOLUTION

14.1 Informal Resolution

If you have any dispute with us, you agree to first contact us at LyfeLabsLLC@gmail.com and attempt to resolve the dispute informally for at least 30 days before initiating any formal proceedings.

14.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia and the United States, without regard to conflict of law principles.

14.3 Arbitration

Any dispute arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Virginia, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.

14.4 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action or other representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

• Posting the updated Terms in the App with a new "Last Updated" date
• Sending you an email notification
• Displaying a prominent notice in the App

Material changes will take effect 30 days after notice is provided. Your continued use of the App after the effective date constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App.

16. GEOGRAPHIC RESTRICTIONS

The App is controlled and operated from our facilities in the United States. We make no representation that the App is appropriate or available for use in other locations. If you access the App from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

17. MISCELLANEOUS

17.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede all prior agreements and understandings.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

17.5 Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites or services.

17.6 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, or strikes.

18. APPLE APP STORE ADDITIONAL TERMS

If you download the App from the Apple App Store, you acknowledge and agree that:

• These Terms are between you and Clocked only, not Apple
• Apple has no obligation to provide maintenance or support services
• Apple is not responsible for addressing any claims relating to the App
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms
• Apple is not responsible for any product liability claims, failure to conform to legal requirements, consumer protection claims, or intellectual property infringement claims

19. GOOGLE PLAY STORE ADDITIONAL TERMS

If you download the App from Google Play Store, you acknowledge and agree to comply with Google's then-current Google Play Terms of Service.

20. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

By Email: LyfeLabsLLC@gmail.com

21. ACKNOWLEDGMENT

BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP.